Are you struggling to contact previous and existing customers?
Do you need to confirm a person’s residential details with a view to lending them money or recovering a debt?
A 'Customer Trace' is a simple and cost effective solution to establish where the person in question lives so that you can explore the possibilities of contacting them for your payment.
In combining all major credit databases with a professional and discreet investigative approach, our Tracing Agents offer an excellent level of success in finding outstanding customers.
Pass us your Customer trace work and you will:
Increase collection rates
Save costs on databases and licenses
Save on staff training
Have peace of mind and confidence to collect outstanding debts
Guarantee a better service to your clients
Free up time to focus on your core business.
No Find, No Fee Tracing
Our No Find, No Fee tracing service looks to provide the current residential address of your customer by ensuring at least two independent verifications of their residency are confirmed before reporting our findings.
We endeavour to always maintain the highest professional standards and work under a strict code of ethics at all times.
In the event that we are unable to establish a debtors residential address, no fee will be raised
From single tracing instructions to bulk tracing instructions, we will endeavour to confirm the details and report them back to you within the time scales of between 48 hours and 20 working days.
We accept your instructions in various formats, whether through email at or the postal service. You can also use our contact form here on our website.
''I can’t recommend them highly enough for their perseverance, professionalism and efficiency and getting the job done.''
Tim Flower, Preston Redman Solicitors
"It is good to find a professional I can trust with such important matters, knowing the task will be carried out in an effective, professional and timely manner. I strongly recommend them."